Terms and Conditions

1. Obligations and Conduct
Taking into account the purpose of this website, the user agrees to: provide correct, current and complete information when registering on this website; maintain the security of your password and identification; keep your information up to date; accept all risks of unauthorized access to information and registration information. The user has the sole responsibility over the protection, backups and the adequate equipment used in connection with this website.

The user is only authorized to make use of the contents present here for strictly personal purposes. The publication, reproduction, or distribution of these contents to third parties is strictly prohibited without prior authorization from the Portuguese Factory.

Portuguese Factory reserves the right to take legal action against the authors of any unauthorized use of the content of this website.

By using this site, the user expressly accepts the Conditions of Use described above.


2. Privacy and security policy
All data collected by Portuguese Factory has the sole purpose of billing. Our company is committed to the privacy of any and all personal data of the customer, as well as their security. All information provided to us will only allow our service to be more suited to your needs.

The information entered when paying is duly protected by the most advanced and effective encryption methods.


3. Pricing policy
All prices indicated in our online store are in Euros, VAT inclusive at the legal rate, and will be valid only for the day on which they are announced, unless otherwise specified.
Portuguese Factory reserves the right to change prices without prior notice. However, in the case of orders that have already been processed, the amount to be paid by the customer will remain the same as on the day of the order.


4. Satisfaction and Return
We only accept returns in case of mistake on our part or if any item is defective. In these cases, we pay for shipping charges.


5. Notices, modifications and cancellation of services
Portuguese Factory can provide notices to users via email, regular mail or news on its website. Portuguese Factory reserves the right to modify, suspend or terminate any services at any time.


6. Intellectual property rights
All content on this site is the exclusive property of the Portuguese Factory: texts, images, or any other type of information that does not come from third parties. For this reason, they are protected by the Copyright Code. Portuguese Factory reserves the right to make changes to these contents, at any time, and is not obliged to communicate that to users ahead of the changes.


7. Links to third party websites
This website may contain links to third party websites (“linked sites”). The linked sites are not controlled by Portuguese Factory and we are not responsible for the content of any linked site.